Feb
26
2009
Nocts writes “I’m currently working for a moderately sized company that manages a large portion of its internal help desk questions through a Jabber-based chat room. What we’re looking for instead is an open source, preferably Web-based solution that will give us the ability to have floor representatives queue questions and concerns in a similar fashion to BugTraq, directed at the help desk. Email capability would be preferred for elaboration of specific issues, but the more we can centralize everything into the queued system the better. Any recommendations and experiences? Just about any language is doable since I have the ability to configure and upgrade our servers and we’re looking at about a user base of 100 people, with around 5-10 questions a minute.”

Read more of this story at Slashdot.


Comments Off on Best FOSS Help Desk Software For Small Firms? | tags: cap, email, google, open source, web, web-based | posted in technical news
Feb
26
2009
Nakeot writes “In the continuing efforts to build faster and smaller components, a group of researchers at MIT have constructed a basic prototype device that folds materials only hundreds of microns across. Mechanical engineer and Associate Professor of Mechanical Engineering George Barbastathis leads the charge into ‘nano-origami’ machines involving, the article reads, ‘a new technique that allows engineers to fold nanoscale materials into simple 3-D structures’ (more details available on MIT’s page). The group had worked in 2005 with MIT Associate Professor Yang Shao-Horn to build a single-fold nano-capacitor (or see Google’s HTML version), and this work appears to automate their 2005 process. A comment on the posted video appears to suggests this device is not completely automated yet, however. (This should not be confused with Paul Rothemund’s slightly-more-ahead DNA-origami technology.)”

Read more of this story at Slashdot.


Comments Off on Folding Nanosheets To Build Components | tags: cap, google, Mac, technology | posted in technical news
Feb
26
2009
dazza101 writes “For the first time ever, we have witnessed a solar eclipse from the moon. On 10 February 2009 Japan’s Kaguya lunar orbiter captured the sight of the Earth eclipsing the sun. The spacecraft also recorded this video showing the Earth surrounded by a glowing ring and briefly forming the classic diamond ring that often occurs during a solar eclipse, as seen from down here on Earth.”

Read more of this story at Slashdot.


Comments Off on First Solar Eclipse Recorded From Moon | tags: cap, google, japan | posted in technical news
Feb
26
2009
waderoush writes “Critics are eating up everything about Amazon’s Kindle 2 e-book reader except its 9 price tag. But if you think that’s expensive, take a look behind the Kindle at E Ink, the Cambridge, MA, company that has spent 0 million since 1997 developing the electronic paper display that is the Kindle’s coolest feature. In the company’s first interview since the Kindle 2 came out, E Ink CEO Russ Wilcox says it took far longer than expected to make the microcapsule-based e-paper film not only legible, but durable and manufacturable. Now that the Kindle 2 is finally getting readers to take e-books seriously, however, Wilcox says he sees a profitable future in which many book, magazine, and newspaper publishers will turn to e-paper, if only to save money on printing and delivery. (Silicon Alley Insider recently calculated that the New York Times could save more than 0 million a year by shutting down its presses and buying every subscriber a Kindle). ‘What we’ve got here is a technology that could be saving the world billion a year,’ Wilcox says.”

Read more of this story at Slashdot.


Comments Off on Why Kindle 2’s Screen Took 12 Years and $150 Million | tags: amazon, cap, e-book, google, kindle, news, technology | posted in technical news
Feb
26
2009
An anonymous reader writes “The Australian Government’s plan to introduce mandatory internet censorship has been scuttled, following an independent senator’s decision to join the Greens and Opposition in blocking any legislation needed to start the scheme. Anti-Gambling Senator Nick Xenophon previously supported the filter because it could also block gambling web sites, but today withdrew support saying ‘the more evidence that’s come out, the more questions there are on this.’ This week surveys found only less than 10% of Australians supported the censorship. Censorship Senator Stephen Conroy has consistently ignored advice from technical experts saying the filters would slow the internet, block legitimate sites, be easily bypassed and fall short of capturing all of the nasty content available online. Conroy expanded the list to block Adult R18+ and X18+ web sites, and this week said it would also block sites depicting drug use, crime, sex, cruelty, violence or ‘revolting and abhorrent phenomena’ that ‘offend against the standards of morality.’ Last week an anti-abortion website was added to the blacklist, and Conroy said he was considering expanding the blacklist to 10,000 sites and beyond.”

Read more of this story at Slashdot.


Comments Off on Australian Internet Censorship Plan Torpedoed | tags: cap, google, web | posted in technical news
Feb
25
2009
Comments Off on Mackenzie residents going home after spill of chemicals – Globe and Mail | tags: cap, google, Mac, news, tv | posted in technical news
Feb
25
2009
Comments Off on Mackenzie residents going home after spill of chemicals – Globe and Mail | tags: cap, google, Mac, news, tv | posted in technical news
Feb
25
2009
krou writes “It may not be exactly what people have envisioned or tried over the years, such as the flying car in Bladerunner, or the previously reported Terrafugia Transition, but the BBC is reporting that a flying car (creatively dubbed the Skycar, but different from this Skycar) has flown from London across into Africa. They modified a parajet fan that can fly a man into a bigger fan with a canopy that is capable of flying a car.”

Read more of this story at Slashdot.


Comments Off on Flying Car Flies From London To Africa | tags: cap, google | posted in technical news
Feb
25
2009
An anonymous reader writes “The president of the Authors Guild has launched a rant in the NY Times about how the Kindle 2 provides Text-to-Speech capabilities that, oh the horror, allow the user to have any text on the Kindle read to her. Roy Blunt, Jr. moans that this is copyright infringement of audio books, and that Kindle users should be forced to pay royalties on audio even though they’ve already paid for the text version of a book! Amazingly he harps on about how TTS technology has become so good that it may replace humans — and then uses this to argue that it’s unfair for Kindle to provide TTS! I think the Authors Guild need a new president — someone less of a Luddite, and more familiar with copyright law.” (See also the Guild’s executive director’s similar claims that reading aloud, royalty-free, is an illegal function of software.)

Read more of this story at Slashdot.


Comments Off on Authors Guild President Wants To End Royalty-Free TTS On Kindle | tags: cap, google, kindle, technology | posted in technical news
Feb
25
2009
Comments Off on Chlorine evacuation order has been lifted – Canada.com | tags: 3G, cap, google, Mac, network, news, tv | posted in technical news