Feb 26 2009

Best FOSS Help Desk Software For Small Firms?

Nocts writes “I’m currently working for a moderately sized company that manages a large portion of its internal help desk questions through a Jabber-based chat room. What we’re looking for instead is an open source, preferably Web-based solution that will give us the ability to have floor representatives queue questions and concerns in a similar fashion to BugTraq, directed at the help desk. Email capability would be preferred for elaboration of specific issues, but the more we can centralize everything into the queued system the better. Any recommendations and experiences? Just about any language is doable since I have the ability to configure and upgrade our servers and we’re looking at about a user base of 100 people, with around 5-10 questions a minute.”

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Feb 26 2009

Folding Nanosheets To Build Components

Nakeot writes “In the continuing efforts to build faster and smaller components, a group of researchers at MIT have constructed a basic prototype device that folds materials only hundreds of microns across. Mechanical engineer and Associate Professor of Mechanical Engineering George Barbastathis leads the charge into ‘nano-origami’ machines involving, the article reads, ‘a new technique that allows engineers to fold nanoscale materials into simple 3-D structures’ (more details available on MIT’s page). The group had worked in 2005 with MIT Associate Professor Yang Shao-Horn to build a single-fold nano-capacitor (or see Google’s HTML version), and this work appears to automate their 2005 process. A comment on the posted video appears to suggests this device is not completely automated yet, however. (This should not be confused with Paul Rothemund’s slightly-more-ahead DNA-origami technology.)”

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Feb 26 2009

First Solar Eclipse Recorded From Moon

dazza101 writes “For the first time ever, we have witnessed a solar eclipse from the moon. On 10 February 2009 Japan’s Kaguya lunar orbiter captured the sight of the Earth eclipsing the sun. The spacecraft also recorded this video showing the Earth surrounded by a glowing ring and briefly forming the classic diamond ring that often occurs during a solar eclipse, as seen from down here on Earth.”

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Feb 26 2009

Why Kindle 2’s Screen Took 12 Years and $150 Million

waderoush writes “Critics are eating up everything about Amazon’s Kindle 2 e-book reader except its 9 price tag. But if you think that’s expensive, take a look behind the Kindle at E Ink, the Cambridge, MA, company that has spent 0 million since 1997 developing the electronic paper display that is the Kindle’s coolest feature. In the company’s first interview since the Kindle 2 came out, E Ink CEO Russ Wilcox says it took far longer than expected to make the microcapsule-based e-paper film not only legible, but durable and manufacturable. Now that the Kindle 2 is finally getting readers to take e-books seriously, however, Wilcox says he sees a profitable future in which many book, magazine, and newspaper publishers will turn to e-paper, if only to save money on printing and delivery. (Silicon Alley Insider recently calculated that the New York Times could save more than 0 million a year by shutting down its presses and buying every subscriber a Kindle). ‘What we’ve got here is a technology that could be saving the world billion a year,’ Wilcox says.”

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Feb 26 2009

Australian Internet Censorship Plan Torpedoed

An anonymous reader writes “The Australian Government’s plan to introduce mandatory internet censorship has been scuttled, following an independent senator’s decision to join the Greens and Opposition in blocking any legislation needed to start the scheme. Anti-Gambling Senator Nick Xenophon previously supported the filter because it could also block gambling web sites, but today withdrew support saying ‘the more evidence that’s come out, the more questions there are on this.’ This week surveys found only less than 10% of Australians supported the censorship. Censorship Senator Stephen Conroy has consistently ignored advice from technical experts saying the filters would slow the internet, block legitimate sites, be easily bypassed and fall short of capturing all of the nasty content available online. Conroy expanded the list to block Adult R18+ and X18+ web sites, and this week said it would also block sites depicting drug use, crime, sex, cruelty, violence or ‘revolting and abhorrent phenomena’ that ‘offend against the standards of morality.’ Last week an anti-abortion website was added to the blacklist, and Conroy said he was considering expanding the blacklist to 10,000 sites and beyond.”

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Feb 25 2009

Mackenzie residents going home after spill of chemicals – Globe and Mail


CTV British Columbia

Mackenzie residents going home after spill of chemicals
Globe and Mail
VANCOUVER — Those living near a mothballed pulp mill outside the northeastern BC town of Mackenzie will likely be allowed to return home today, 24 hours after they were evacuated in the wake of a potentially deadly chlorine-dioxide leak.
Chlorine evacuation order has been lifted Canada.com
Evacuation lifted after chlorine dioxide leak at mothballed BC The Canadian Press
Energeticcity.ca – CJDC – Opinion250 News – The Gazette (Montreal)
all 49 news articles
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Feb 25 2009

Mackenzie residents going home after spill of chemicals – Globe and Mail


CTV British Columbia

Mackenzie residents going home after spill of chemicals
Globe and Mail
VANCOUVER — Those living near a mothballed pulp mill outside the northeastern BC town of Mackenzie will likely be allowed to return home today, 24 hours after they were evacuated in the wake of a potentially deadly chlorine-dioxide leak.
Chlorine evacuation order has been lifted Canada.com
Evacuation lifted after chlorine dioxide leak at mothballed BC The Canadian Press
Energeticcity.ca – CJDC – Opinion250 News – The Gazette (Montreal)
all 49 news articles
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Feb 25 2009

Flying Car Flies From London To Africa

krou writes “It may not be exactly what people have envisioned or tried over the years, such as the flying car in Bladerunner, or the previously reported Terrafugia Transition, but the BBC is reporting that a flying car (creatively dubbed the Skycar, but different from this Skycar) has flown from London across into Africa. They modified a parajet fan that can fly a man into a bigger fan with a canopy that is capable of flying a car.”

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Feb 25 2009

Authors Guild President Wants To End Royalty-Free TTS On Kindle

An anonymous reader writes “The president of the Authors Guild has launched a rant in the NY Times about how the Kindle 2 provides Text-to-Speech capabilities that, oh the horror, allow the user to have any text on the Kindle read to her. Roy Blunt, Jr. moans that this is copyright infringement of audio books, and that Kindle users should be forced to pay royalties on audio even though they’ve already paid for the text version of a book! Amazingly he harps on about how TTS technology has become so good that it may replace humans — and then uses this to argue that it’s unfair for Kindle to provide TTS! I think the Authors Guild need a new president — someone less of a Luddite, and more familiar with copyright law.” (See also the Guild’s executive director’s similar claims that reading aloud, royalty-free, is an illegal function of software.)

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Feb 25 2009

Chlorine evacuation order has been lifted – Canada.com


CTV British Columbia

Chlorine evacuation order has been lifted
Canada.com
An evacuation order in the northern town of Mackenzie prompted by a chlorine dioxide leak over the weekend has been lifted, an town official said Monday.
Mackenzie residents going home after spill of chemicals Globe and Mail
Evacuation lifted after chlorine dioxide leak at mothballed BC The Canadian Press
Energeticcity.ca – CJDC – The Gazette (Montreal) – Lesprom Network
all 49 news articles
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